Remote Vaccine Customer Advocate

MSD; United States; Remote; USD 79,000 - 125,000; Full time

Job summary

MSD is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information and education to boost immunization rates. You will engage accounts, manage educational resources, and collaborate with field teams to maximize contract performance and patient outcomes.

The role requires strong communication, organization, and the ability to work remotely within a national territory with travel as needed.

Qualifications

• Bachelor’s degree with 0–3 years Sales experience.
• High school diploma with at least 4 years relevant work experience (sales/marketing/healthcare).
• Excellent interpersonal and communication skills.

Responsibilities

• Engage with healthcare providers to present vaccine information and align with labeling and guidelines.
• Provide vaccine management updates to improve patient outcomes and contract performance.
• Assist customers with education to improve immunization rates using appropriate tools.
• Collaborate with customer teams to outline strategy and strengthen relationships.

Skills

Account management

Customer engagement

CRM

Communication

Time management

Education

Bachelor’s degree with 0–3 years Sales experience

High school diploma with at least 4 years relevant work experience

Tools

CRM

Job description

MSD is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information and education to boost immunization rates. You will engage accounts, manage educational resources, and collaborate with field teams to maximize contract performance and patient outcomes.

The role requires strong communication, organization, and the ability to work remotely within a national territory with travel as needed.