Remote Vacation Reservations Specialist

Southern Bridge Group; Tampa (FL); Remote; USD 21,000 - 36,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing professional dev.

Mentorship and team support

Access to booking technology

Job summary

Southern Bridge Group is seeking motivated Reservation Services Coordinators for a fully remote role that suits individuals who enjoy helping others, researching options, and coordinating memorable experiences.

You will research and compare travel options, provide professional service throughout the planning and reservation process, and coordinate reservations with accurate customer information.

Qualifications

• Must reside in an eligible U.S. state.
• Must be 18 years of age or older.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple requests.
• Self-motivated and comfortable working independently in a remote environment.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Strong communication

Customer-service

Remote work self-motivation

Basic computer skills

Job description

Southern Bridge Group is seeking motivated Reservation Services Coordinators for a fully remote role that suits individuals who enjoy helping others, researching options, and coordinating memorable experiences.

You will research and compare travel options, provide professional service throughout the planning and reservation process, and coordinate reservations with accurate customer information.