Remote Vacation Planning & Reservations Specialist

Southernbridgegroup; New York (NY); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and professional development

Access to booking technology

Mentorship and team support

Career growth opportunities

Referral client opportunities

Job summary

Southernbridgegroup is seeking motivated Customer Services Coordinators for a fully remote role in the United States. You will help customers research, compare vacation options, and coordinate reservations with attention to detail.

Join a supportive team with mentoring, access to booking technology, and ongoing professional development. Flexible schedules and the chance to build repeat business are offered.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Comfortable communicating by phone, email, and online platforms.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination options.
• Provide professional customer service throughout planning and reservations.
• Coordinate reservations and maintain accurate customer information.
• Communicate reservation details, policies, deadlines, and updates.
• Respond to customer questions via phone, email, text, or online.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships to encourage repeat business and referrals.

Skills

Communication skills

Customer-service

Organizational skills

Digital literacy

Remote work readiness

Independent worker

Tools

Booking technology

Job description

Southernbridgegroup is seeking motivated Customer Services Coordinators for a fully remote role in the United States. You will help customers research, compare vacation options, and coordinate reservations with attention to detail.

Join a supportive team with mentoring, access to booking technology, and ongoing professional development. Flexible schedules and the chance to build repeat business are offered.