Remote Vacation Planner & Booking Specialist

Duquesa Travel Group; Concord (NH); On-site; USD 38,000 - 55,000; Full time

Job summary

Duquesa Travel Group is seeking a Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on their needs and preferences. This fully remote role emphasizes organized planning and attentive client service.

You will research accommodations, transportation, activities, and other services, coordinate reservations, review options for accuracy, and provide timely updates. Onboarding is comprehensive and ongoing professional development is available.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Comfortable using email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other available services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Skills

Communication

Organization

Customer focus

Research online

Multitasking

Email/digital platforms

Problem solving

Job description

Duquesa Travel Group is seeking a Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on their needs and preferences. This fully remote role emphasizes organized planning and attentive client service.

You will research accommodations, transportation, activities, and other services, coordinate reservations, review options for accuracy, and provide timely updates. Onboarding is comprehensive and ongoing professional development is available.