Remote Vacation Planner & Booking Concierge

Duquesa Travel Group; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Ongoing learning and professional dev.

Job summary

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs. You will communicate with clients, research options, and manage reservations with attention to detail.

The role is fully remote, includes onboarding and ongoing learning opportunities, and supports professional development within a collaborative team environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Comfortable using email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other available services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Skills

Communication

Organization

Attention to detail

Research online

Multi-tasking

Email / digital platforms

Problem-solving

Tools

Online booking systems

Job description

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs. You will communicate with clients, research options, and manage reservations with attention to detail.

The role is fully remote, includes onboarding and ongoing learning opportunities, and supports professional development within a collaborative team environment.