Remote VA Medical Scheduler for Clinics

Jamison Professional Services, Inc.; Alamosa (CO); On-site; USD 26,174 - 28,929; Full time

Job summary

Jamison Professional Services, Inc. is seeking a Medical Support Assistant to coordinate and schedule patient appointments across outpatient VA clinics in Colorado. The role requires handling phone calls, updating patient data, and ensuring timely access to healthcare services for veterans.

An 8-hour shift within regular business hours is typical. The position emphasizes accurate data entry, proficiency in MS Office, and familiarity with VA scheduling systems.

Qualifications

• Requires high school diploma or GED.
• Six months of customer service or related experience.
• No specific license/certification required.

Responsibilities

• Coordinate and schedule outpatient appointments per VA guidelines.
• Answer phone calls courteously and manage inquiries about services.
• Update patient information and ensure accuracy in CPRS/VistA records.
• Use MS Office to create schedules and documents (Word/Excel/Outlook).
• Collaborate with healthcare staff and VA community care processes.

Skills

Customer service

English proficiency

Typing 50 WPM

Medical terminology

Microsoft Office

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CPRS familiarity

VistA familiarity

PPMS

HSRM

Job description

Jamison Professional Services, Inc. is seeking a Medical Support Assistant to coordinate and schedule patient appointments across outpatient VA clinics in Colorado. The role requires handling phone calls, updating patient data, and ensuring timely access to healthcare services for veterans.

An 8-hour shift within regular business hours is typical. The position emphasizes accurate data entry, proficiency in MS Office, and familiarity with VA scheduling systems.