Remote Utilization Management Admin Coordinator

Humana Inc; Cheyenne (WY); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Humana, Inc. seeks a UM Administration Coordinator to support utilization management operations, handling data entry, records, and communications with internal and external stakeholders. This remote role works under general supervision on routine tasks.

The position offers 40 hours per week, a pay range of $39,000 to $49,400 per year, and comprehensive benefits. Applicants should have strong MS Office skills, excellent communication, and the ability to work independently in a home environment

Qualifications

• Experience providing administrative, operational, customer service, or technical support.
• Strong verbal and written communication with diverse audiences.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new systems.
• Ability to work independently in a remote environment with reliable internet.
• Strong organizational skills and ability to manage multiple priorities.
• Commitment to delivering exceptional service and improving member experiences.

Responsibilities

• Provide administrative support for utilization management (UM) programs and processes.
• Review, process, and maintain information and records accurately and timely.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities that facilitate care and service delivery for members.
• Follow established policies, procedures, and work instructions to complete tasks.
• Prioritize workload, maintain quality standards, and meet performance expectations.
• Collaborate with team to support departmental and business objectives.
• Perform work under general supervision, with guidance for non-routine situations.

Skills

Administrative experience

Communication skills

MS Office proficiency

Remote work ability

Organizational skills

Commitment to customer service

Education

Associate's or Bachelor's degree in Business, Healthcare Administration, Finance

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Humana, Inc. seeks a UM Administration Coordinator to support utilization management operations, handling data entry, records, and communications with internal and external stakeholders. This remote role works under general supervision on routine tasks.

The position offers 40 hours per week, a pay range of $39,000 to $49,400 per year, and comprehensive benefits. Applicants should have strong MS Office skills, excellent communication, and the ability to work independently in a home environment