Remote UM Admin Coordinator: Healthcare Operations

Humana Inc; Juneau (AK); Remote; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

401(k) retirement plan

Paid time off

Job summary

Humana Inc. in the United States is seeking an UM Administration Coordinator to support utilization management operations. You will perform administrative, clerical, and data entry tasks, maintain records, and assist with communications among internal teams and external stakeholders.

Working under supervision, you will handle routine assignments, prioritize workload, and ensure accuracy and timely delivery of services while upholding privacy and security standards in a remote work setting.

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication skills with the ability to interact effectively with diverse audiences.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn new systems and technologies.
• Ability to work independently in a remote environment and maintain a reliable internet connection that meets company requirements.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced setting.
• Commitment to delivering exceptional service and contributing to a culture focused on improving customer and member experiences.

Responsibilities

• Provide administrative support for utilization management (UM) programs and processes.
• Review, process, and maintain information and records accurately and in a timely manner.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities that help facilitate appropriate care and service delivery for members.
• Follow established policies, procedures, and work instructions to complete assigned tasks.
• Prioritize workload, maintain quality standards, and meet performance expectations.
• Collaborate effectively with team members to support departmental and business objectives.
• Perform work under general supervision, exercising judgment within established guidelines.

Skills

Administrative Support

Communication Skills

Microsoft Office

Remote Work Experience

Time Management

Detail Orientation

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

Job description

Humana Inc. in the United States is seeking an UM Administration Coordinator to support utilization management operations. You will perform administrative, clerical, and data entry tasks, maintain records, and assist with communications among internal teams and external stakeholders.

Working under supervision, you will handle routine assignments, prioritize workload, and ensure accuracy and timely delivery of services while upholding privacy and security standards in a remote work setting.