Remote Utilization Management Admin Coordinator

United States Digital Space LLC; United States; Remote; USD 39,000 - 49,000; Full time

Job summary

Humana is seeking an UM Administration Coordinator to support utilization management operations. You will review information, maintain records, and coordinate communications with internal teams and external stakeholders.

The role emphasizes accuracy, timeliness, and adherence to policies in a remote setting. Requirements include administrative/operational experience, strong communication, proficiency with Microsoft Office, and the ability to work independently with reliable internet access.

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication skills with the ability to interact effectively with diverse audiences.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn new systems and technologies.

Responsibilities

• Provide administrative support for utilization management (UM) programs and processes.
• Review, process, and maintain information and records accurately and in a timely manner.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities that help facilitate appropriate care and service delivery for members.
• Follow established policies, procedures, and work instructions to complete assigned tasks.
• Prioritize workload, maintain quality standards, and meet performance expectations.
• Collaborate effectively with team members to support departmental and business objectives.
• Perform work under general supervision, exercising judgment within established guidelines.

Skills

Administrative support

Communication skills

Microsoft Office

Remote work

Time management

Customer service

Education

Associate's or Bachelor's degree in Business/Healthcare

Tools

EMR familiarity

Healthcare terminology

Job description

Humana is seeking an UM Administration Coordinator to support utilization management operations. You will review information, maintain records, and coordinate communications with internal teams and external stakeholders.

The role emphasizes accuracy, timeliness, and adherence to policies in a remote setting. Requirements include administrative/operational experience, strong communication, proficiency with Microsoft Office, and the ability to work independently with reliable internet access.