Remote UM Admin Coordinator

Humana Inc; Helena (MT); Remote; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

401(k)

Paid time off

Job summary

Humana, Inc. is seeking a UM Administration Coordinator to support utilization management operations remotely. You will handle administrative tasks, data entry, and record-keeping while ensuring accuracy and timeliness.

You will collaborate with internal teams and external stakeholders, follow established policies, and help deliver high-quality care and service to members in a remote work environment.

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication skills with the ability to interact effectively with diverse audiences.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn new systems and technologies.
• Ability to work remotely with a reliable internet connection and manage multiple priorities.

Responsibilities

• As a UM Administration Coordinator, provide administrative support for utilization management programs and processes.
• Review, process, and maintain information and records accurately and timely.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities that enable appropriate care and service delivery for members.
• Follow policies, procedures, and work instructions to complete tasks.
• Prioritize workload and meet performance expectations.
• Collaborate with team members to support departmental objectives.
• Perform tasks under general supervision with guidance for non-routine situations.

Skills

Administration

Customer service

MS Office

Remote work

Communication

Organizational skills

Education

Associate's or bachelor's degree in Business, Healthcare Administration, Finance, or related field

Tools

Word

Excel

Outlook

Job description

Humana, Inc. is seeking a UM Administration Coordinator to support utilization management operations remotely. You will handle administrative tasks, data entry, and record-keeping while ensuring accuracy and timeliness.

You will collaborate with internal teams and external stakeholders, follow established policies, and help deliver high-quality care and service to members in a remote work environment.