Remote Utilization Management Admin Coordinator

Humana Inc; Augusta (ME); On-site; USD 39,000 - 49,000; Full time

Job summary

Humana Inc. is seeking an UM Administration Coordinator to provide administrative support for utilization management programs. The role reviews and processes information, maintains records, and supports communications with internal and external stakeholders.

Work is performed under general supervision with guidance for non-routine tasks. As a UM Administration Coordinator, you will contribute to efficient delivery of utilization management services.

Qualifications

• Experience providing administrative, operational, customer service, or technical support.
• Strong verbal and written communication skills with diverse audiences.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new systems.
• Ability to work independently in a remote environment with reliable internet.
• Strong organizational skills with attention to detail.

Responsibilities

• Provide administrative support for utilization management programs and processes.
• Review, process, and maintain information and records accurately and timely.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities to facilitate care and service delivery for members.
• Follow policies, procedures, and work instructions to complete tasks.
• Prioritize workload and meet performance expectations.

Skills

Administrative support

Communication

Independent work

Attention to detail

Multitasking

Education

Associate's or bachelor's degree in Business/Healthcare Admin/Finance

Tools

EMR systems

ICD-10 knowledge

Job description

Humana Inc. is seeking an UM Administration Coordinator to provide administrative support for utilization management programs. The role reviews and processes information, maintains records, and supports communications with internal and external stakeholders.

Work is performed under general supervision with guidance for non-routine tasks. As a UM Administration Coordinator, you will contribute to efficient delivery of utilization management services.