Remote UM Operations Coordinator

Humana Inc; Salt Lake City (UT); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement savings

Paid time off

Job summary

Humana Inc. is seeking an UM Administration Coordinator to support utilization management operations. You will handle records, data entry, and communications with stakeholders under supervision.

This role emphasizes accuracy, timely task completion, and collaboration within a team. Ideal candidates bring strong organizational, communication, and MS Office skills, with the ability to work remotely and manage multiple priorities in a healthcare setting.

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication with diverse audiences.
• Proficiency with Microsoft Office applications and ability to learn new tools.
• Ability to work independently in a remote environment with reliable internet.
• Strong organizational skills and attention to detail in a fast-paced setting.
• Commitment to delivering exceptional service and improving member experiences.

Responsibilities

• Provide administrative support for utilization management (UM) programs and processes.
• Review, process, and maintain information and records accurately and on time.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities to facilitate appropriate care and service delivery for members.
• Follow policies, procedures, and work instructions to complete tasks.
• Prioritize workload, maintain quality, and meet performance expectations.
• Collaborate with team members to support departmental and business objectives.

Skills

Administrative support

Communication skills

Microsoft Office

Remote work capability

Organizational skills

Customer service

Education

Bachelor's/Associate's degree in Business, Healthcare Administration, Finance, or related field

Job description

Humana Inc. is seeking an UM Administration Coordinator to support utilization management operations. You will handle records, data entry, and communications with stakeholders under supervision.

This role emphasizes accuracy, timely task completion, and collaboration within a team. Ideal candidates bring strong organizational, communication, and MS Office skills, with the ability to work remotely and manage multiple priorities in a healthcare setting.