Remote Utility Sales Support Specialist

ABB; Idaho; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

Vision benefit

Health insurance

401k plan

Job summary

ABB is seeking an Inside Sales Support professional based in the United States to execute daily customer activities, including order entry, tracking, and order management with local ABB units and groups. This remote position requires US residency and work authorization.

You will coordinate with internal teams to ensure on-time delivery, assist with bid proposals, process change orders, and may travel to customer locations or ABB sites.

Qualifications

• Bachelor’s Degree in engineering, business or related field preferred.
• Minimum 5 years of technical customer support experience in the Industrial, Utility or related fields, or equivalent experience.
• Knowledge of power transmission & distribution products/systems preferred.
• Experience with business-to-business customer support preferred.
• Must have knowledge and skill in utilization of computer databases; empower experience preferred.

Responsibilities

• Execute daily customer activities including order entry, tracking and order management with local ABB units and other ABB groups.
• Coordinate activities to track orders and assure on-time customer delivery.
• Coordinate input from local business units to ensure bid proposals meet customer requirements.
• Process information on multiple projects and respond to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Investigate technical problems and establish procedures to avoid recurrences.
• Duties may require domestic travel to customer location or ABB site.
• Initiate change orders and expedite collection of overdue invoices.

Skills

Customer support experience

Power transmission & distribution know

Education

Bachelor’s Degree in engineering, business or related field

Job description

ABB is seeking an Inside Sales Support professional based in the United States to execute daily customer activities, including order entry, tracking, and order management with local ABB units and groups. This remote position requires US residency and work authorization.

You will coordinate with internal teams to ensure on-time delivery, assist with bid proposals, process change orders, and may travel to customer locations or ABB sites.