Remote Utility Sales & Order Support Specialist

ABB Inc; Stuttgart (AR); Híbrido; USD 83.000 - 133.000; Jornada completa

Descripción de la vacante

ABB Inc. is seeking an Inside Sales Support professional to handle daily customer activities, including order entry, tracking, and order management with local business units and ABB groups. The role supports agent accounts and is remote, with candidates located in the United States.

You will coordinate with local units to ensure on-time delivery, assist in bid proposals, manage multiple projects, and respond to priority changes while investigating technical issues and expediting orders as needed.

Formación

• Bachelor’s Degree in engineering, business or related field.
• Minimum 5 years of technical customer support experience in Industrial/Utility or related fields.
• General knowledge of power transmission & distribution products/systems.

Responsabilidades

• Utilize ABB’s tools and processes including product configuration tools, order entry and business systems.
• Coordinate activities with local business units to track orders and assure on-time customer delivery.
• Coordinate input from local business units and other ABB groups to ensure bid proposals meet customer requirements.
• Simultaneously process information on multiple and varied projects and respond effectively to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences.
• Duties may require domestic travel to customer location or ABB site.
• Initiate change orders and expedite collection of overdue invoices.
• May require periodic customer reporting for outstanding orders, Vendor Managed Inventory or Blanket Order management.

Conocimientos

Technical customer support

Power transmission & distribution

Educación

Bachelor’s degree in engineering or related field

Herramientas

Product configuration tools

Order entry systems

Business systems

Descripción del empleo

ABB Inc. is seeking an Inside Sales Support professional to handle daily customer activities, including order entry, tracking, and order management with local business units and ABB groups. The role supports agent accounts and is remote, with candidates located in the United States.

You will coordinate with local units to ensure on-time delivery, assist in bid proposals, manage multiple projects, and respond to priority changes while investigating technical issues and expediting orders as needed.