Remote Union Customer Service Specialist

Graybar; United States; Remote; USD 29,549 - 42,085; Full time

Job summary

Graybar is looking for a Customer Service Representative who will serve as a key contact for customers to ensure their satisfaction. This remote position involves handling customer inquiries, entering orders, and providing support promptly and courteously.

The ideal candidate will have strong communication skills and some retail experience. The job offers a predictable schedule, Monday to Friday, from 9 AM to 5 PM, with a starting pay rate of $26 per hour.

Qualifications

• Strong communication skills.
• Ability to handle a variety of customer situations with enthusiasm and tact.
• Some retail or counter sales experience preferred.

Responsibilities

• Ensure every customer experience is top notch in quality.
• Handle incoming and outgoing customer calls and written correspondence.
• Take an active role in selling Graybar goods and services.
• Provide support on product selection and application.
• Coordinate customer service requests including order entry and pricing.

Skills

Strong communication skills

Enthusiasm and tact in handling customer situations

Retail or counter sales experience

Education

High School education

Job description

Graybar is looking for a Customer Service Representative who will serve as a key contact for customers to ensure their satisfaction. This remote position involves handling customer inquiries, entering orders, and providing support promptly and courteously.

The ideal candidate will have strong communication skills and some retail experience. The job offers a predictable schedule, Monday to Friday, from 9 AM to 5 PM, with a starting pay rate of $26 per hour.