Customer Experience & Inbound Sales Specialist

Graybar Electric Company, Inc.; Denver (CO); Sur place; USD 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

Employee Stock Ownership Plan

Medical, Dental, Vision benefits

Paid Vacation & Sick Days

Paid Holidays

401(k) with company match

Résumé du poste

Graybar Electric Company, Inc. is seeking a Customer Service Representative to act as a key contact for customers, entering orders and handling requests with timely, professional service.

The role involves responding to inquiries, supporting product selection, and coordinating orders, pricing, expediting, and billing. Schedule is Monday–Friday, 7:30am–4:30pm, with pay at $27 per hour.

Qualifications

• Strong communication skills.
• A passion for customer service.
• Ability to handle a variety of customer situations with enthusiasm and tact.

Responsabilités

• Ensure every customer experience is top notch in quality.
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
• Take an active role in selling Graybar goods and services on inbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Connaissances

Strong communication skills

Customer service orientation

Professional phone etiquette

Formation

High School diploma

2-year or 4-year degree preferred

Description du poste

Graybar Electric Company, Inc. is seeking a Customer Service Representative to act as a key contact for customers, entering orders and handling requests with timely, professional service.

The role involves responding to inquiries, supporting product selection, and coordinating orders, pricing, expediting, and billing. Schedule is Monday–Friday, 7:30am–4:30pm, with pay at $27 per hour.