Remote UM Administration Coordinator (LTSS Support)

Humana Inc; Michigan; Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Disability insurance

Job summary

Humana Inc. is seeking an UM Administration Coordinator 2 to provide non-clinical support for Utilization Management and LTSS processes. You will manage mailboxes, prepare documents for LTSS UM reviewers and Medical Directors, and ensure timely submissions of state-required deliverables.

The role is remote with a Monday–Friday schedule, 8:00 a.m.–4:30 p.m. ET, and includes training of 4–6 weeks. Humana offers competitive benefits and opportunities to collaborate with care teams and providers.

Qualifications

• Must reside in Michigan.
• One (1) or more years of administrative experience in a healthcare environment.
• Strong verbal and written communication skills to support stakeholder communication and coordination.
• Working knowledge of Microsoft Word, Excel, and Outlook in a Windows-based environment and the ability to learn new software and systems.

Responsibilities

• Provide LTSS UM support by managing shared mailboxes and entering data into work queues and/or clinical documentation systems.
• Mail letters/educational material, prepare documents for LTSS UM reviewers and Medical Directors, and perform other administrative responsibilities as assigned.
• Ensure the timely and correct submission of state-required deliverables.
• Work with care coordinators and other internal and external stakeholders guiding members and families toward appropriate resources.

Skills

Administrative experience

Healthcare environment

Strong communication

Microsoft Word

Excel

Outlook

Tools

Microsoft Word

Excel

Outlook

Job description

Humana Inc. is seeking an UM Administration Coordinator 2 to provide non-clinical support for Utilization Management and LTSS processes. You will manage mailboxes, prepare documents for LTSS UM reviewers and Medical Directors, and ensure timely submissions of state-required deliverables.

The role is remote with a Monday–Friday schedule, 8:00 a.m.–4:30 p.m. ET, and includes training of 4–6 weeks. Humana offers competitive benefits and opportunities to collaborate with care teams and providers.