Remote UM Admin Coordinator — Operations & Support

Humana; United States; Remote; USD 39,000 - 49,000; Full time

Benefits offered by this job

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Job summary

Humana is seeking a Remote UM Administration Coordinator to provide administrative support for utilization management programs and processes. You will review information, maintain records, perform data entry, and coordinate communications with internal teams and external stakeholders.

You will follow policies and procedures, prioritize workload, and collaborate with team members to support care delivery for members, all while operating under general supervision and meeting performance

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication skills with diverse audiences.
• Proficiency with Microsoft Office apps and ability to learn new systems.
• Ability to work independently in a remote environment with reliable internet.

Responsibilities

• Provide administrative support for UM programs and processes.
• Review, process, and maintain information and records accurately and timely.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities to facilitate care for members.
• Follow policies, procedures, and work instructions to complete tasks.
• Prioritize workload, maintain quality, and meet performance expectations.
• Collaborate with team to support departmental and business objectives.
• Work under general supervision, using judgment within guidelines.

Skills

Administrative support

Communication skills

Microsoft Office

Remote work

Organizational skills

Education

Associate's or bachelor's degree in Business, Healthcare Administration, Finance, or a related field

Tools

EMR systems

Job description

Humana is seeking a Remote UM Administration Coordinator to provide administrative support for utilization management programs and processes. You will review information, maintain records, perform data entry, and coordinate communications with internal teams and external stakeholders.

You will follow policies and procedures, prioritize workload, and collaborate with team members to support care delivery for members, all while operating under general supervision and meeting performance