Remote UKG Pro WFM Analyst

Beacon Hill Staffing Group, LLC; Indianapolis (IN); Remote; USD 70,000 - 100,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst for a fully remote, 6-month+ contract to support UKG Pro Workforce Management (WFM) administration. You will monitor issues, support sustainment activities, manage access requests, and assist with testing and documentation, collaborating with HRIS and IT teams.

The role requires experience in UKG Pro WFM, time & attendance, scheduling, HCM/FCM processes, and ServiceNow ticketing.

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills; ability to work independently.

Responsibilities

• Monitor and report UKG Pro WFM issues and incidents.
• Support UKG application sustainment activities.
• Assist with testing, validation, and change documentation.
• Manage user access requests (e.g., SailPoint).
• Help ensure stability of UKG integrations.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM

FCM

ServiceNow

Access management

Testing

Documentation

UKG integrations

SailPoint

Tools

SQL

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst for a fully remote, 6-month+ contract to support UKG Pro Workforce Management (WFM) administration. You will monitor issues, support sustainment activities, manage access requests, and assist with testing and documentation, collaborating with HRIS and IT teams.

The role requires experience in UKG Pro WFM, time & attendance, scheduling, HCM/FCM processes, and ServiceNow ticketing.