Remote UKG Pro WFM Analyst (6+ Month Contract)

Beacon Hill Staffing Group, LLC; Annapolis (MD); Remote; USD 55,000 - 96,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, six-month-plus contract. The role focuses on maintenance, issue monitoring, testing, and documentation, with a chance to grow under senior team members.

Strong troubleshooting and independent work skills are essential. The candidate will manage access requests, support sustainment activities, and contribute to stability of UKG integrations while collaborating across HCM/FCM

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and sustainment activities.
• Experience supporting user access requests through SailPoint or similar tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, CRT, and Transaction Assistant.
• Strong communication skills and ability to work independently.
• Willingness to participate in an on-call rotation.

Responsibilities

• Monitor and report UKG Pro WFM issues and outages.
• Support application sustainment activities and documentation.
• Assist with testing, validation, and change documentation.
• Manage access requests and identity governance tasks (SailPoint).
• Help ensure stability of UKG integrations and related systems.
• Handle ServiceNow tickets and collaborate with senior team members for complex issues.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM processes

FCM processes

ServiceNow

Incident management

Knowledge base docs

UKG integrations

Application sustainment

Testing

Access requests

SailPoint

Testing and validation

Advanced Scheduling

Absence Management

Hyperfinds

Dataviews

Notifications

Transaction Assistant

CRT functionality

REST API

ProWatch

SQL

Jira

Release management

On-call rotation

Independent work

Tools

Jira

Job description

Beacon Hill Staffing Group, LLC is seeking a UKG Analyst to support UKG Pro Workforce Management in a fully remote, six-month-plus contract. The role focuses on maintenance, issue monitoring, testing, and documentation, with a chance to grow under senior team members.

Strong troubleshooting and independent work skills are essential. The candidate will manage access requests, support sustainment activities, and contribute to stability of UKG integrations while collaborating across HCM/FCM