Remote Trust Operations Program Manager

Rangam; United States; À distance; USD 120 000 - 190 000; Plein temps

Résumé du poste

Rangam is seeking a remote Trust Program Manager to lead recurring work in incidents, weekly operating cadence, and product review preparation. You will coordinate, track, and ensure decisions are captured and executed, enabling product teams to ship effectively.

You will collaborate with engineering, product, privacy, security, legal and risk teams, guiding incident intake end-to-end and maintaining a reliable program tracker across reviews and milestones.

Qualifications

• Experience running program operations for a technical team, including meeting cadence, tracking and reporting.
• Experience tracking cross-team work to closure where you don't manage the teams doing it.
• Strong written communication: notes, status updates and decision records that a reader can act on without a follow-up conversation.
• Experience working with engineering and product teams on a recurring operating rhythm.
• Comfort with ambiguity and competing priorities, and good judgment about what to escape and when.

Responsabilités

• Take in trust, privacy and security incidents for our products as they open.
• Track each one to closure against a named owner and a date.
• Keep the status of longer-term fixes current after an incident is mitigated, and raise recurring patterns to the product lead.
• Run the team's operating cadence: a weekly core team meeting and a biweekly cross-functional leadership forum, with agendas, notes, decisions and action follow-through.
• Keep the program tracker accurate, with a current owner, next date, dependency and evidence on every row.
• Track roadmap milestones against named owners and raise slippage early.
• Draft the weekly program update and run the logistics behind each forum.

Connaissances

Program operations

Cross-team tracking

Written communication

Engineering/product rhythm

Ambiguity judgment

Formation

Degree or equivalent experience

Description du poste

Rangam is seeking a remote Trust Program Manager to lead recurring work in incidents, weekly operating cadence, and product review preparation. You will coordinate, track, and ensure decisions are captured and executed, enabling product teams to ship effectively.

You will collaborate with engineering, product, privacy, security, legal and risk teams, guiding incident intake end-to-end and maintaining a reliable program tracker across reviews and milestones.