Remote Travel Support Specialist | Flexible Hours & Training

Consultwithtray; Columbus (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities

Access to industry discounts

Travel benefits

Job summary

Consultwithtray is looking for a Travel Customer Service Representative to join their remote team. You will support clients from booking to post-trip follow-ups, ensuring every traveler feels cared for and informed.

This role offers flexible scheduling and comprehensive training from day one. Ideal candidates will have strong communication skills and a passion for travel. Previous experience in the travel industry is not required, making this a perfect opportunity for customer service enthusiasts.

Qualifications

• Experience in customer support, hospitality, or tourism preferred.
• Reliable, organized, and capable of multitasking.
• Comfortable navigating online systems and digital booking tools.

Responsibilities

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide guidance on travel requirements and agency policies.
• Conduct proactive check-ins with clients ahead of travel dates.
• Manage and resolve customer concerns with professionalism.

Skills

Customer-first mindset

Strong communication skills

Experience in customer support

Multitasking ability

Passionate about travel

Job description

Consultwithtray is looking for a Travel Customer Service Representative to join their remote team. You will support clients from booking to post-trip follow-ups, ensuring every traveler feels cared for and informed.

This role offers flexible scheduling and comprehensive training from day one. Ideal candidates will have strong communication skills and a passion for travel. Previous experience in the travel industry is not required, making this a perfect opportunity for customer service enthusiasts.