Remote Travel Support Specialist | Flexible Hours & Training

Consultwithtray; Columbus (OH); À distance; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities

Access to industry discounts

Travel benefits

Résumé du poste

Consultwithtray is looking for a Travel Customer Service Representative to join their remote team. You will support clients from booking to post-trip follow-ups, ensuring every traveler feels cared for and informed.

This role offers flexible scheduling and comprehensive training from day one. Ideal candidates will have strong communication skills and a passion for travel. Previous experience in the travel industry is not required, making this a perfect opportunity for customer service enthusiasts.

Qualifications

• Experience in customer support, hospitality, or tourism preferred.
• Reliable, organized, and capable of multitasking.
• Comfortable navigating online systems and digital booking tools.

Responsabilités

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide guidance on travel requirements and agency policies.
• Conduct proactive check-ins with clients ahead of travel dates.
• Manage and resolve customer concerns with professionalism.

Connaissances

Customer-first mindset

Strong communication skills

Experience in customer support

Multitasking ability

Passionate about travel

Description du poste

Consultwithtray is looking for a Travel Customer Service Representative to join their remote team. You will support clients from booking to post-trip follow-ups, ensuring every traveler feels cared for and informed.

This role offers flexible scheduling and comprehensive training from day one. Ideal candidates will have strong communication skills and a passion for travel. Previous experience in the travel industry is not required, making this a perfect opportunity for customer service enthusiasts.