Remote Travel Support Specialist — Flexible Hours & Perks

Effortless travel solutions ETS; Smyrna (DE); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel perks

Industry discounts

Training & support

Job summary

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, assist with bookings, and provide destination information while maintaining exceptional service.

Ideal candidates are highly organized, tech-savvy, and passionate about travel, with strong communication skills and a proactive approach in a fully remote setting.

Qualifications

• Strong verbal and written communication abilities.
• Experience in customer service, preferably in travel or hospitality.
• Organized, dependable, proactive with high attention to detail.
• Comfortable with technology and learning booking platforms quickly.
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Communication skills

Customer service

Attention to detail

Tech-savviness

Travel passion

Remote readiness

Teamwork

Training

Problem solving

Job description

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, assist with bookings, and provide destination information while maintaining exceptional service.

Ideal candidates are highly organized, tech-savvy, and passionate about travel, with strong communication skills and a proactive approach in a fully remote setting.