Remote Travel Support Specialist | Flexible Hours & Growth

Sawmilldcllc; Tampa (FL); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Comprehensive training and support

Travel-related perks and discounts

Job summary

Sawmilldcllc seeks a Remote Client Support Representative to guide travelers through their journey, answering inquiries, assisting with changes, and ensuring a smooth, personalized experience from booking to post-trip follow-up.

In this fully remote role, you’ll work independently with strong organizational skills, delivering clear information and solving issues promptly while maintaining high customer satisfaction using travel platforms and tools.

Qualifications

• Strong written and verbal communication skills are required.
• Customer service experience in travel, hospitality, or support roles is preferred.
• Candidates should be highly organized, dependable, and detail-oriented.
• Ability to work independently in a fully remote role is essential.
• Must learn new systems, booking platforms, and digital tools quickly.
• A passion for travel and delivering excellent client support is important.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining high customer satisfaction.

Skills

Strong written and verbalcommunication

Customer service experience

Highly organized

Independent remote work

Learn new systems quickly

Passionate about travel

Tools

Booking platforms

CRM systems

Job description

Sawmilldcllc seeks a Remote Client Support Representative to guide travelers through their journey, answering inquiries, assisting with changes, and ensuring a smooth, personalized experience from booking to post-trip follow-up.

In this fully remote role, you’ll work independently with strong organizational skills, delivering clear information and solving issues promptly while maintaining high customer satisfaction using travel platforms and tools.