Remote Travel Support Specialist - Flexible Hours & Growth

Sawmilldcllc; Fulshear (TX); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling options

Comprehensive training and ongoing–

Growth opportunities within travel‑foc

Access to travel-related perks and\n 0

Supportive and collaborative remote  

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journeys. This fully remote role offers flexible scheduling and comprehensive training to help you excel in a travel-focused environment.

You will handle inquiries, support itinerary changes, and provide expert guidance on destinations and agency processes while maintaining high customer satisfaction.

Qualifications

• Excellent written and verbal communication.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems and booking platforms quickly.
• Passionate about travel and client support.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries promptly and professionally.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues while maintaining high customer satisfaction.

Skills

Customer service

Travel industry knowledge

Communication skills

Remote work

Tools

CRM software

Booking platforms

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journeys. This fully remote role offers flexible scheduling and comprehensive training to help you excel in a travel-focused environment.

You will handle inquiries, support itinerary changes, and provide expert guidance on destinations and agency processes while maintaining high customer satisfaction.