Remote Travel Support Specialist - Client Care & Bookings

Kopp Travels

Dallas (TX)

Remote

USD 40,000 - 56,000

Full time

14 days+
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Benefits offered by this job

Travel perks and exclusive industry discounts
100% remote position with flexible scheduling
Opportunities for growth within the agency
Supportive team environment with ongoing training

Job summary

A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journeys. This role offers 100% remote flexibility and is ideal for individuals who enjoy helping others and have strong communication and problem-solving skills. Responsibilities include responding to inquiries, booking assistance, and ensuring client satisfaction. With opportunities for growth and travel perks, this position is perfect for those passionate about travel.

Qualifications

  • Customer service experience is a plus, but not required.
  • Must be organized, dependable, and detail-oriented.
  • Comfortable using technology and learning booking platforms and systems.

Responsibilities

  • Respond promptly and professionally to client inquiries.
  • Assist with travel bookings, changes, and cancellations.
  • Provide accurate information about destinations and travel requirements.
  • Follow up with clients to confirm trip details.
  • Handle questions or concerns with empathy and professionalism.

Skills

Excellent written and verbal communication skills
Customer service experience
Organized
Dependable
Detail-oriented
Comfortable using technology
Passionate about travel

Job description

A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journeys. This role offers 100% remote flexibility and is ideal for individuals who enjoy helping others and have strong communication and problem-solving skills. Responsibilities include responding to inquiries, booking assistance, and ensuring client satisfaction. With opportunities for growth and travel perks, this position is perfect for those passionate about travel.
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