Remote Travel Support Specialist - Client Care & Bookings
Kopp Travels
Dallas (TX)
Remote
USD 40,000 - 56,000
Full time
14 days+
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Benefits offered by this job
Travel perks and exclusive industry discounts
100% remote position with flexible scheduling
Opportunities for growth within the agency
Supportive team environment with ongoing training
Job summary
A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journeys. This role offers 100% remote flexibility and is ideal for individuals who enjoy helping others and have strong communication and problem-solving skills. Responsibilities include responding to inquiries, booking assistance, and ensuring client satisfaction. With opportunities for growth and travel perks, this position is perfect for those passionate about travel.
Qualifications
Customer service experience is a plus, but not required.
Must be organized, dependable, and detail-oriented.
Comfortable using technology and learning booking platforms and systems.
Responsibilities
Respond promptly and professionally to client inquiries.
Assist with travel bookings, changes, and cancellations.
Provide accurate information about destinations and travel requirements.
Follow up with clients to confirm trip details.
Handle questions or concerns with empathy and professionalism.
Skills
Excellent written and verbal communication skills
Customer service experience
Organized
Dependable
Detail-oriented
Comfortable using technology
Passionate about travel
Job description
A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journeys. This role offers 100% remote flexibility and is ideal for individuals who enjoy helping others and have strong communication and problem-solving skills. Responsibilities include responding to inquiries, booking assistance, and ensuring client satisfaction. With opportunities for growth and travel perks, this position is perfect for those passionate about travel.