Remote Travel Support Specialist - Client Care & Bookings

Kopp Travels; Houston (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks and exclusive industry discounts

Ongoing training and guidance

Job summary

A travel agency is seeking a Travel Customer Support Specialist to provide exceptional service to clients from booking through to their return home. This remote position requires excellent communication and organization skills, with responsibilities including handling client inquiries, assisting with bookings, and ensuring satisfaction. Ideal candidates will have a passion for travel and customer service. Enjoy flexible scheduling and exclusive travel perks as part of the supportive team.

Qualifications

• Experience in customer service, ideally in travel or hospitality.
• Strong organizational skills and attention to detail.
• Ability to use technology and booking systems comfortably.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist clients with travel bookings, changes, and cancellations.
• Provide accurate information about travel requirements and agency policies.
• Follow up with clients to confirm trip details.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized

Detail-oriented

Comfortable using technology

Job description

A travel agency is seeking a Travel Customer Support Specialist to provide exceptional service to clients from booking through to their return home. This remote position requires excellent communication and organization skills, with responsibilities including handling client inquiries, assisting with bookings, and ensuring satisfaction. Ideal candidates will have a passion for travel and customer service. Enjoy flexible scheduling and exclusive travel perks as part of the supportive team.