Remote Travel Support Specialist - Client Care & Bookings

Kopp Travels; Fort Worth (TX); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote position

Opportunities for growth

Travel perks and industry discounts

Supportive team environment

Job summary

A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This remote role requires excellent communication skills and a passion for helping others. Responsibilities include responding to inquiries, assisting with travel arrangements, and ensuring client satisfaction. Ideal candidates will be organized, detail-oriented, and comfortable using technology. Join the team for growth opportunities, travel perks, and a supportive work environment.

Qualifications

• Customer service experience is a plus but not required.
• Dependable and detail-oriented with strong organizational skills.
• Comfortable using technology and learning booking systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and travel requirements.
• Follow up with clients to confirm trip details and satisfaction.
• Handle questions or concerns professionally and empathetically.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized and detail-oriented

Comfortable using technology

Passionate about travel

Job description

A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This remote role requires excellent communication skills and a passion for helping others. Responsibilities include responding to inquiries, assisting with travel arrangements, and ensuring client satisfaction. Ideal candidates will be organized, detail-oriented, and comfortable using technology. Join the team for growth opportunities, travel perks, and a supportive work environment.