Remote Travel Support Specialist — Booking & Concierge

Inspired; Sandpoint (ID); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills and customer service experience, with a passion for travel. This is a 100% remote position offering flexible scheduling and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Passion for travel

Job description

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills and customer service experience, with a passion for travel. This is a 100% remote position offering flexible scheduling and opportunities for growth within the agency.