Remote Travel Concierge — Booking & Support Specialist

Inspired; Indianapolis (IN); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Opportunities for growth

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll respond to inquiries, assist with bookings, and ensure clients receive exceptional service. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. This role offers a 100% remote work environment, flexible scheduling, and exciting travel perks. Join us to help create unforgettable experiences for travelers.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking systems.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll respond to inquiries, assist with bookings, and ensure clients receive exceptional service. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. This role offers a 100% remote work environment, flexible scheduling, and exciting travel perks. Join us to help create unforgettable experiences for travelers.