Remote Travel Concierge & Support Specialist

Inspired; San Francisco (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients during their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate will have strong communication skills and customer service experience, preferably in travel. This is a 100% remote position with flexible scheduling and various travel perks. If you're passionate about travel and helping others, please apply today.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Confirm trip details with clients and ensure satisfaction.
• Handle concerns or complaints with empathy.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Proactive organization

Technology proficiency

Job description

A travel agency is seeking a Travel Customer Representative to support clients during their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate will have strong communication skills and customer service experience, preferably in travel. This is a 100% remote position with flexible scheduling and various travel perks. If you're passionate about travel and helping others, please apply today.