Remote Travel Support Specialist — Booking & Concierge

Inspired; Atlantic City (NJ); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include assisting with inquiries, resolving issues, and providing booking updates. The ideal candidate should have excellent communication skills and strong customer service experience, preferably in travel or hospitality. This is a remote position that offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Experience in travel or hospitality customer service is preferred.
• Ability to assist with travel bookings, changes, and cancellations.

Responsibilities

• Respond promptly to client inquiries via email and phone.
• Assist with travel bookings and special requests.
• Provide accurate information about travel policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Technologically comfortable

Attention to detail

Job description

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include assisting with inquiries, resolving issues, and providing booking updates. The ideal candidate should have excellent communication skills and strong customer service experience, preferably in travel or hospitality. This is a remote position that offers flexible scheduling, travel perks, and opportunities for growth within the agency.