Remote Travel Concierge & Support Specialist

Inspired; Anchorage (AK); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel service agency is looking for a Travel Customer Representative to support clients throughout their travel experiences. This role involves responding to inquiries, assisting with bookings, providing destination details, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible schedules and opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via various platforms.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication

Written communication

Customer service experience

Attention to detail

Technology proficiency

Job description

A travel service agency is looking for a Travel Customer Representative to support clients throughout their travel experiences. This role involves responding to inquiries, assisting with bookings, providing destination details, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible schedules and opportunities for growth.