Remote Travel Concierge — Booking & Support Specialist

Inspired; Fargo (ND); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel service agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and customer service experience in travel or hospitality. This position offers 100% remote work, flexible scheduling, and travel perks. If you're passionate about travel and helping others create memorable experiences, apply today.

Qualifications

• Strong customer service experience in travel or hospitality preferred.
• Comfortable with technology and quick to learn new systems.
• Ability to handle concerns with empathy and problem-solving skills.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist with travel bookings and special requests.
• Provide accurate destination and policy information.
• Confirm trip details and ensure client satisfaction.
• Handle concerns or complaints professionally.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Passion for travel

Job description

A travel service agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and customer service experience in travel or hospitality. This position offers 100% remote work, flexible scheduling, and travel perks. If you're passionate about travel and helping others create memorable experiences, apply today.