Remote Travel Concierge — Booking & Support Specialist

Inspired; Caroline (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Flexible scheduling

Job summary

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and resolve issues. The ideal candidate has excellent communication and customer service skills, is organized and tech-savvy, and is passionate about travel. This role offers 100% remote work, flexible scheduling, travel perks, and opportunities for career growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Job description

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and resolve issues. The ideal candidate has excellent communication and customer service skills, is organized and tech-savvy, and is passionate about travel. This role offers 100% remote work, flexible scheduling, travel perks, and opportunities for career growth.