Remote Travel Support Specialist

Effortless travel solutions ETS; Wichita (KS); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Travel perks and discounts

Ongoing training

Job summary

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, assist with bookings, changes, cancellations, and provide destination information, policies, and updates to ensure a seamless travel experience.

The ideal candidate communicates clearly, delivers high-quality service, and thrives in a fully remote role with flexible scheduling, ongoing training, and travel perks through our agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Customer service

Communication

Problem solving

Attention to detail

Tech-savvy

Job description

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, assist with bookings, changes, cancellations, and provide destination information, policies, and updates to ensure a seamless travel experience.

The ideal candidate communicates clearly, delivers high-quality service, and thrives in a fully remote role with flexible scheduling, ongoing training, and travel perks through our agency.