Remote Travel Support Specialist

Effortless travel solutions ETS; Alaska; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities to grow within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and provide booking updates, ensuring every interaction reflects our commitment to exceptional service.

This role is 100% remote with flexible scheduling and offers numerous perks, including travel discounts and a supportive team environment. If you are enthusiastic about travel and love creating memorable experiences, we would love to hear from you.

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and provide booking updates, ensuring every interaction reflects our commitment to exceptional service.

This role is 100% remote with flexible scheduling and offers numerous perks, including travel discounts and a supportive team environment. If you are enthusiastic about travel and love creating memorable experiences, we would love to hear from you.