Remote Travel Concierge & Booking Support

Effortless travel solutions ETS; San Diego (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel perks

Exclusive industry discounts

Growth opportunities

Ongoing training

Job summary

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, manage bookings, and ensure a high level of service across channels.

The role emphasizes strong communication, organization, and tech-savviness, with 100% remote scheduling and ongoing training to help you deliver memorable travel experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (travel or hospitality preferred).
• Organized, dependable and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Communication

Customer service

Organized

Detail oriented

Tech savvy

Booking platforms

Travel passion

Job description

Effortless Travel Solutions is seeking a Travel Customer Representative to support clients from booking through return. You will respond to inquiries, manage bookings, and ensure a high level of service across channels.

The role emphasizes strong communication, organization, and tech-savviness, with 100% remote scheduling and ongoing training to help you deliver memorable travel experiences.