Remote Travel Support Specialist

Effortless travel solutions ETS; Fort Collins (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

Effortless Travel Solutions ETS is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to return home. You will handle inquiries, resolve issues, and ensure each client interaction reflects our commitment to exceptional service.

If you have excellent communication skills, enjoy helping others, and are passionate about travel, we want to hear from you. This role offers 100% remote work with flexible scheduling, travel perks, and a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal and written communication skills

Customer service experience

Organizational skills

Tech-savviness

Attention to detail

Job description

Effortless Travel Solutions ETS is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to return home. You will handle inquiries, resolve issues, and ensure each client interaction reflects our commitment to exceptional service.

If you have excellent communication skills, enjoy helping others, and are passionate about travel, we want to hear from you. This role offers 100% remote work with flexible scheduling, travel perks, and a supportive team environment.