Remote Travel Support Specialist

Effortless travel solutions ETS; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

Effortless Travel Solutions ETS is looking for a Travel Customer Representative to provide exceptional service throughout the travel journey. You will respond to client inquiries, assist with travel bookings and changes, and ensure client satisfaction while working 100% remotely.

The ideal candidate has strong communication skills, a background in customer service, and a passion for travel. Opportunities for growth within the agency and travel perks are available.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Job description

Effortless Travel Solutions ETS is looking for a Travel Customer Representative to provide exceptional service throughout the travel journey. You will respond to client inquiries, assist with travel bookings and changes, and ensure client satisfaction while working 100% remotely.

The ideal candidate has strong communication skills, a background in customer service, and a passion for travel. Opportunities for growth within the agency and travel perks are available.