Remote Travel Support Specialist

Sawmilldcllc; Saint George (UT); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Comprehensive training

Career growth

Travel discounts

Collaborative remote team

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. This fully remote role places you as the primary contact before, during, and after trips, handling inquiries, changes, and special requests with professionalism.

Ideal candidates bring strong communication, travel or hospitality customer service experience, and the ability to work independently from home.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service in travel, hospitality, or support roles.
• Highly organized, dependable and detail-oriented.
• Ability to work independently in a fully remote role.
• Able to learn new systems, booking platforms and digital tools quickly.
• Passionate about travel and delivering excellent client support.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Skills

Strong written and verbalcommunication

Customer service experience

Highly organized

Independent remote work

Learn new systems quickly

Passion for travel

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. This fully remote role places you as the primary contact before, during, and after trips, handling inquiries, changes, and special requests with professionalism.

Ideal candidates bring strong communication, travel or hospitality customer service experience, and the ability to work independently from home.