Remote Travel Support Specialist

Elevationtravelpartners; Bridgeport (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional in Bridgeport, Connecticut. This role involves assisting clients with trip preparation and providing ongoing support throughout their travel experience. The ideal candidate will possess a friendly communication style, customer support experience, and an interest in travel. Responsibilities include answering questions, managing requests, and providing essential travel information to ensure a positive customer experience. Join our team to help travelers feel confident and prepared for their journeys.

Qualifications

• Experience in customer support preferred.
• Strong communication skills are essential.
• Organized and reliable individuals will excel.

Responsibilities

• Assist through email, chat, and phone communication.
• Help with itinerary changes and travel questions.
• Provide travel guidelines and destination information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring a positive experience.

Skills

Friendly communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional in Bridgeport, Connecticut. This role involves assisting clients with trip preparation and providing ongoing support throughout their travel experience. The ideal candidate will possess a friendly communication style, customer support experience, and an interest in travel. Responsibilities include answering questions, managing requests, and providing essential travel information to ensure a positive customer experience. Join our team to help travelers feel confident and prepared for their journeys.