Remote Travel Support Specialist

Elevationtravelpartners; Manchester (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional in Manchester, New Hampshire. You will assist clients with trip preparation and support throughout their travel experience by answering questions and managing requests. Candidates should have a friendly communication style, be organized, and comfortable using online tools. This role emphasizes customer satisfaction and reliable support throughout the travel process.

Qualifications

• Experience in a customer support role is preferred.
• Must have a reliable and organized approach.
• Willingness to learn new systems and online tools.

Responsibilities

• Assist clients via email, chat, and phone.
• Help with itinerary changes and travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring customer satisfaction.

Skills

Friendly and professional communication

Customer support experience

Organization skills

Comfortable using online tools

Job description

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional in Manchester, New Hampshire. You will assist clients with trip preparation and support throughout their travel experience by answering questions and managing requests. Candidates should have a friendly communication style, be organized, and comfortable using online tools. This role emphasizes customer satisfaction and reliable support throughout the travel process.