Remote Travel Support & Coordination Specialist

Next Stop Travel; Hamilton (OH); Remote; USD 32,000 - 52,000; Full time

Job summary

Next Stop Travel is a fully remote-based company delivering structured planning and coordination services to a broad client base. The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process in a remote environment.

The role requires strong attention to detail and the ability to manage multiple tasks in a remote setting, with a flexible remote work environment and performance-based

Qualifications

• Experience in customer service, coordination, or administrative roles preferred
• Strong organizational and communication skills
• Ability to work independently and manage priorities effectively
• Comfortable using digital tools and web-based systems
• Detail-oriented with a focus on accuracy

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Organization

Communication

Independent work

Digital tools

Job description

Next Stop Travel is a fully remote-based company delivering structured planning and coordination services to a broad client base. The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process in a remote environment.

The role requires strong attention to detail and the ability to manage multiple tasks in a remote setting, with a flexible remote work environment and performance-based