Remote Travel Support & Booking Specialist

Inspired; Carlsbad (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks and discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients from booking through return home. You will respond to inquiries, assist with bookings, provide updates, and ensure every interaction reflects our commitment to service.

The ideal candidate has excellent communication, strong travel or hospitality experience, is organized, tech‑savvy, and eager to grow. This is 100% remote with flexible scheduling, team training, and travel discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience in travel or hospitality preferred.
• Organized, dependable, and detail-oriented.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.
• Remote work readiness with flexible scheduling.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication

Written communication

Customer service experience

Organization

Problem solving

Tech comfort

Travel enthusiasm

Job description

Inspired is seeking a Travel Customer Representative to support clients from booking through return home. You will respond to inquiries, assist with bookings, provide updates, and ensure every interaction reflects our commitment to service.

The ideal candidate has excellent communication, strong travel or hospitality experience, is organized, tech‑savvy, and eager to grow. This is 100% remote with flexible scheduling, team training, and travel discounts.