Remote Travel Concierge & Booking Support

Inspired; Flagstaff (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and ensure exceptional service quality.

The ideal candidate will have excellent communication skills and a passion for travel. This role is 100% remote with flexible scheduling, offering opportunities for growth and travel perks within a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Communication skills

Customer service experience

Attention to detail

Comfort with technology

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and ensure exceptional service quality.

The ideal candidate will have excellent communication skills and a passion for travel. This role is 100% remote with flexible scheduling, offering opportunities for growth and travel perks within a supportive team environment.