Remote Travel Concierge & Booking Support

Inspired; Gilbert (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and supportive team environment

Job summary

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. The role includes addressing inquiries, managing bookings, and ensuring exceptional service standards.

The ideal candidate will have excellent communication skills, a customer service background, and a passion for travel. This position is 100% remote, offers flexible scheduling, and provides travel perks with opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Problem-solving skills

Job description

Inspired is seeking a Travel Customer Representative to support clients throughout their travel journey, from booking to returning home. The role includes addressing inquiries, managing bookings, and ensuring exceptional service standards.

The ideal candidate will have excellent communication skills, a customer service background, and a passion for travel. This position is 100% remote, offers flexible scheduling, and provides travel perks with opportunities for growth.