Remote Travel Support Specialist — Booking & Care

Inspired; Lake Ozark (MO); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel perks and exclusive industry<br

Job summary

Inspired is seeking a Travel Customer Representative to support clients from booking through return. You will handle inquiries, assist with bookings, updates, cancellations, and ensure every interaction reflects our commitment to excellent service.

The ideal candidate has excellent verbal and written communication, strong travel or hospitality experience, and is organized, dependable, and tech-savvy with booking platforms.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication

Written communication

Customer service experience

Organized & proactive

Tech-savvy booking platforms

Travel passion

Tools

Booking platforms

Job description

Inspired is seeking a Travel Customer Representative to support clients from booking through return. You will handle inquiries, assist with bookings, updates, cancellations, and ensure every interaction reflects our commitment to excellent service.

The ideal candidate has excellent verbal and written communication, strong travel or hospitality experience, and is organized, dependable, and tech-savvy with booking platforms.