Remote Travel Concierge & Booking Support

Inspired; El Paso (TX); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey from booking to return. In this role, you will respond to inquiries, assist with bookings, and ensure exceptional service.

The ideal candidate has excellent communication skills and strong customer service experience, especially in travel. This position offers a 100% remote work opportunity with flexible scheduling and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Communication skills

Customer service experience

Organizational skills

Problem-solving skills

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey from booking to return. In this role, you will respond to inquiries, assist with bookings, and ensure exceptional service.

The ideal candidate has excellent communication skills and strong customer service experience, especially in travel. This position offers a 100% remote work opportunity with flexible scheduling and travel perks.