Remote Travel Customer Support Specialist

Inspired; Paso Robles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a dedicated Travel Customer Representative to support clients throughout their travel journey, providing assistance from booking to return.

The role requires strong communication skills and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. This is a 100% remote position with flexible scheduling and opportunities for growth within the company, alongside travel perks and supportive training.

Qualifications

• Prior experience in travel or hospitality is preferable.
• Proficiency in handling customer inquiries in a professional manner.
• Ability to use booking platforms and systems effectively.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Tech-savvy

Job description

Inspired is looking for a dedicated Travel Customer Representative to support clients throughout their travel journey, providing assistance from booking to return.

The role requires strong communication skills and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. This is a 100% remote position with flexible scheduling and opportunities for growth within the company, alongside travel perks and supportive training.